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| Five Questions Editorial Staff |
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In 1995, Craig Pisaris-Henderson took a “calculated risk” in the dot-com world. With just an AOL account, a slow computer and an understanding that the Internet offered an affordable way for businesses to market themselves, he started what would become FindWhat.com out of his Fort Myers home. Surrounding himself with tech experts, Pisaris-Henderson set out to uncover the best methods of finding information on the Web and helping advertisers reach customers. Last year, the publicly traded company generated $20.4 million in gross revenue, compared to $2.9 million in 2000. This year, revenue is projected to top $39 million. As a pay-for-performance search engine, FindWhat.com works like this: A company bids on keywords relevant to its business; the higher the bid, the higher the placement on FindWhat.com’s search results. But the company only pays when someone clicks onto its Web site. In November FindWhat.com will expand into Colonial Bank Plaza in Fort Myers. Pisaris-Henderson expects his staff to grow from 95 to 150 employees. Meanwhile, the company is involved in patent litigation with competitor Overture Services, which claims that FindWhat.com and Google have violated a patent Overture holds covering pay-per-click search engine advertising. Pisaris-Henderson says he believes Overture’s claims will be found invalid or unenforceable. Last year was a success for FindWhat.com. Any challenges? Our biggest obstacle was managing chaotic growth. If you look at how the online marketing space has evolved, high-fliers like Yahoo sold banners and text links by the thousands, costing from $5,000 to $50,000. Only so many advertisers could afford the banners. We said, “If you’re trying to open up the Internet to everyone, you have to make it so they can afford it.” Our product costs $25 to get started. And hardly anyone clicks on banners. If you’re using a search engine, you click on the first listing. So if you want to make money, wouldn’t it make sense to capitalize on the thing people are using? That’s what we did. I had over 15,000 advertisers in fourth quarter 2001. I’ve got the eBays, the General Motors, the Fords. Fortune 500 companies pay us hundreds of thousands of dollars. But that’s not my core business. My core business is opening it up to everyone. Was that a difficult sell? No. We are No. 2 in this sector. Overture is No. 1. Google’s No. 3. We’ve been able to look at who’s been using Overture’s services and ask, “How would you like to have the service except not pay as much?” This is not a sale; it’s an order. Is your goal for Internet users to use FindWhat.com as their search engine? We don’t try to get people to come to our site. We decided to partner with search engines [including CNet, InfoSpace, MetaCrawler, Dogpile and NBCi]. When you do a search, you get a FindWhat product. We do upwards of 30 million searches a day. What are the advantages of being based in Southwest Florida? This is a great place to have a customer service and sales division. This area lowers our overhead costs. Our primary corporate address is in New York. I’m paying a little over two times in Manhattan for a small, quaint operation compared to the state-of-the-art, classic Colonial Bank Plaza. Could FindWhat.com be bought out? We’ve entertained offers. There is consolidation in the industry; we’re not quite sure whether we’re going to be consolidated or be the consolidator. We’re a highly profitable company and have been for a year now. So we’re in a good position. We can pick and choose the right opportunity. | ||